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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise

Denise

November 27, 2024

5  out of  5
rating by Denise
"Susie Smith is my lifetime insurance agent, she has helped me with all my insurance needs including auto, renters insurance for nearly 40 years! I know I can always count on Susie to respond promptly and to educate me about the various insurance products. I would highly recommend Susie for any of your insurance needs!"
We responded:
"Thank you for the nice review and kind words. I appreciate your business and always enjoy talking with you. "
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Donovan Lenaburg

June 12, 2024

5  out of  5
rating by Donovan Lenaburg
"My wife introduced my to Susie and State Farm over 20 years ago. She has always be so easy to work with. Most recently she helped get my 16 year old on board as well. Thank you Susie for all that you do!"
We responded:
"Thank you, Donovan. Its already been 20 years and now you have a new driver in the family. Thank you for taking the time to write a review and please know I appreciate your business. "
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Sarah Lenaburg

June 12, 2024

5  out of  5
rating by Sarah Lenaburg
"Susie has been my trusted agent for nearly 30 years! Throughout various life events, State Farm and Susie have consistently delivered. She genuinely prioritizes her customers' best interests and ensures that we have the perfect coverage, leaving us feeling fully protected and prepared. I have full confidence that she is always available to address my inquiries and provide the support I need. Susie is absolutely fantastic!"
We responded:
"Sarah, Thank you so much for such a wonderful compliment. I remember when your Dad brought you to the office when you became a licensed driver. I have watched your family evolve and grow. Its a pleasure to serve your insurance needs as I always try to be available for questions, life changes, and new drivers. I appreciate your business and your loyalty to State Farm. You are equally as fantastic! "
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shweta shukla

April 15, 2024

1  out of  5
rating by shweta shukla
"Worse company insurance ever, not customer friendly. Bad experience."
We responded:
"Hi Shweta, I handle all incoming calls, but we have not previously spoken, and you are not a current customer of SF. It's possible that you may be thinking of another company, as there is no record of any communication with you in our system.” "
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Marti Grissom

September 2, 2022

5  out of  5
rating by Marti Grissom
"I'm so glad I had Susie in my corner after a very large towing expense happened. Thank you State Farm!"
We responded:
"Marti, Thank you so much for the 5 star review! I am so happy I could help you with your claim so quickly. I appreciate your business and enjoy working with you. Susie"
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Jarrod Wiebe

March 18, 2022

5  out of  5
rating by Jarrod Wiebe
"Rhana McGee is a knowledgeable superstar!!! I literally called to update my billing info and left with a new friend that has nothing but everyone’s best interest at heart. Those kind of folks are one in a million!!!! Keep on being a rockstar Rhana!!!!"
We responded:
"Thank you for taking the time to recognize our "Superstar" Rhana! We pride ourselves on doing the right thing for our customers each and every time we have the pleasure of talking/email/texting. You're our Rockstar, Jarrod, for your kind words.! We enjoy working with you and appreciate your business."
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Jimmy Wan

March 15, 2022

5  out of  5
rating by Jimmy Wan
"Rhana McGee of State Farm has been great to work with. She is friendly, knowledgeable, honest and attentive service.""
We responded:
"Thank you for the kind compliments. We strive to provide this quality of service with every contact. Rhana has many years of State Farm experience and we are lucky she is a part of our team. We appreciate your business, Jimmy, and look forward to working with you for many years ahead!"
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IRIS GARBARINO

March 7, 2022

5  out of  5
rating by IRIS GARBARINO
"My fiance and I have been with Sussie and her office for our auto insurance since we moved here in WA from NY one year ago. She has been very helpful, friendly, responds very quickly and takes action immediately. My fiance and I highly recommend her as an insurance agent in Lynwood, Mukilteo and Everett area."
We responded:
"Thank you, Iris! Our office enjoys helping with relocations to our area in Lynnwood and all the surrounding communities in Washington. We are so happy your insurance transfer was smooth and we too enjoy working with you! We are grateful for your compliments and taking the time out of your day to give us this 5 Star review."
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Sandra Lee

February 14, 2021

5  out of  5
rating by Sandra Lee
"I’ve been with Susie for quite some time and I have always had a great relationship with her office; always friendly, informative and responsive to any question I’ve ever had. I highly recommend her as an insurance agent."
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Jeremy Ramirez

July 21, 2020

5  out of  5
rating by Jeremy Ramirez
"I insure all my vehicle including company equipment. Jessica Rembold is the best!"
We responded:
"Hi Jeremy, Thank you for your business! Jessica enjoys working with you too!"
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Gabriella

August 27, 2019

5  out of  5
rating by Gabriella
"I have been with them ever since my first vehicle and Jessica has been nothing but amazing. Every time i need something shes always there, shes on top of it all. For anyone looking for insurance, they are your gals!"
We responded:
"Thank you, Gabriella!"
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vegas dave (VegasDaveTV)

August 17, 2019

5  out of  5
rating by vegas dave (VegasDaveTV)
"we love susie. her and staff are the best. david"
We responded:
"Thank you, Dave!"